Terms & Conditions
AGREEMENT OF SALE
An agreement of sale between Health Nook and a customer is only valid once payment has been received. Up until this point all goods remain the property of Health Nook.
DELIVERY POLICY
Orders will be processed within one working day, subject to availability and receipt of payment. Once the order has been processed, it will be delivered within three to five working days.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
RETURN AND REFUNDS POLICY
The provision of goods and services by Health Nook is subject to availability. In case of unavailability, Health Nook will contact you with different options.
All products are sold with a two-day satisfaction guarantee. If you are not completely happy with a product that you received, you can contact us within two days of receipt with the reason of dissatisfaction.
CUSTOMER PRIVACY POLICY
All of the personal information collected on this site will be kept strictly confidential and will not be reused, sold, disclosed, rented, or loaned. Any information you provide will only be used to process your order and to provide you with the best possible service.
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country is South Africa and the transaction currency is South African Rand (ZAR).
DISCLAIMER
We take pride in doing the best we can to ensure that all information on this website is as up to date and accurate as possible. However, due to the possibility of technical and human error, Health Nook accepts no responsibility for the completeness or accuracy of information provided on the website. Neither do we accept responsibility for any undesirable reactions that any of our products or services may cause.
While we have taken every reasonable measure to ensure that the products and services promoted on this website are of the highest safety and quality, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner before you use any of our products, services, meal plans or exercise videos.
Health Nook cannot be held liable for any allergy-related claims.
USE OF THE WEBSITE
Persons may not use this site for any purposes such as speculative or fraudulent transactions or to reproduce, copy, redistribute or republish any of the content or images available on the site.
VARIATION
Health Nook may, in its sole discretion, change this agreement or any part thereof at any time without notice.
COMPLAINTS
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
HEALTH NOOK CONTACT DETAILS
Telephone: 084 581 2631
Email: info@healthnook.co.za